Your Privacy & Data Protection Rights at 0kkbd
Understand exactly how 0kkbd collects, uses, stores, and protects your personal information. Our privacy practices are built around transparency, security, and respect for every Bangladeshi player on our platform.
Privacy at a Glance
What Our Privacy Policy Covers
The 0kkbd Privacy Policy governs the collection and use of personal data across every interaction you have with our platform — from account registration and deposits via bKash or Nagad, to live dealer sessions and cricket betting on BPL and T20 markets. Below is a structured overview of the key areas this policy addresses.
Data We Collect
We collect the personal information you provide during registration — name, date of birth, email, phone number — plus technical data such as IP address, device type, and session logs generated during platform use.
How We Use Your Data
Your data is used exclusively for account administration, identity verification (KYC), fraud prevention, responsible gaming monitoring, and compliance with applicable legal obligations. We do not use your data for third-party advertising.
Data Sharing
0kkbd does not sell, rent, or trade your personal data. Limited sharing occurs only with trusted service providers (payment processors like bKash and Nagad, game studios) under strict confidentiality agreements, and with authorities where legally required.
Data Security
All personal data transmitted between your device and 0kkbd is protected by 256-bit SSL encryption. Our servers employ access controls, encrypted storage, and continuous monitoring to prevent unauthorised access or disclosure.
Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data at any time. You may also withdraw consent, request data portability, or object to certain processing activities by contacting our support team.
Retention Periods
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and audit obligations. Account data is typically retained for a minimum of 5 years following account closure.
Contents
- 1. Introduction
- 2. Data Controller
- 3. Data We Collect
- 4. Legal Basis for Processing
- 5. How We Use Your Data
- 6. Data Sharing & Disclosure
- 7. Payment Data & Mobile Wallets
- 8. Cookies & Tracking
- 9. Data Security
- 10. Data Retention
- 11. Your Rights
- 12. Children & Minors
- 13. Third-Party Links
- 14. Policy Updates
- 15. Contact Us
Important Notice: This Privacy Policy explains how 0kkbd collects, processes, stores, and protects personal data relating to registered players and website visitors. By creating an account or using the 0kkbd platform, you acknowledge that you have read this Privacy Policy in full and consent to the data practices described herein. If you do not agree to this policy, you must not use the 0kkbd platform.
1 Introduction
0kkbd ("we", "us", "our") is committed to protecting the privacy and personal data of every player and visitor who interacts with the 0kkbd platform at https://0kkbd.io (the "Platform"). This Privacy Policy sets out in clear and transparent terms what personal data we collect, the purposes for which we use it, the legal basis upon which we process it, how long we retain it, and the rights available to you as a data subject.
This Privacy Policy applies to all personal data collected through the Platform, including data submitted during account registration, data generated through gameplay and sports betting activity, data transmitted during deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, and data collected automatically through cookies and server logs when you browse the Platform.
This Privacy Policy must be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 0kkbd. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-specific matter, this Privacy Policy takes precedence.
Plain-language summary: We collect the personal information you give us when you sign up and the technical data generated when you use the Platform. We use it to run your account, process payments, prevent fraud, and comply with the law. We do not sell your data to anyone.
2 Data Controller
For the purposes of applicable data protection law, 0kkbd is the data controller responsible for the personal data collected through the Platform. As the data controller, 0kkbd determines the purposes and means of processing personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
All data protection queries, rights requests, and complaints should be directed to the 0kkbd Data Protection contact point:
- Email: [email protected]
- Subject line for data requests: "Data Protection Request — [Your Registered Email]"
- Response time for data subject requests: Within 30 calendar days of receipt
- Operational time zone: Bangladesh Standard Time (BST, UTC+6)
Where 0kkbd engages third-party processors (such as payment providers or game studios) to process personal data on its behalf, those processors act strictly under written data processing agreements that bind them to process data only on 0kkbd's documented instructions and to implement appropriate technical and organisational security measures.
3 Data We Collect
0kkbd collects personal data in two primary ways: data you provide directly, and data collected automatically through your use of the Platform. The categories of data we collect are set out in the table below.
| Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number (when KYC is requested) | Provided by you at registration or KYC verification |
| Contact Data | Email address, mobile phone number | Provided by you at registration |
| Financial Data | Mobile wallet identifier (bKash/Nagad/Rocket/Upay number), transaction amounts, deposit and withdrawal history | Provided by you during transactions; generated automatically by the payment system |
| Account Data | Username, account balance, wagering history, bonus activity, session durations, game preferences | Generated automatically through platform use |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone, referring URL | Collected automatically via server logs and cookies |
| Communications Data | Content of support messages, live chat transcripts, email correspondence with the 0kkbd support team | Provided by you when you contact support |
| Responsible Gaming Data | Deposit limits set, session time-out preferences, self-exclusion requests and status | Provided by you via account settings or support requests |
We do not knowingly collect special category personal data (such as data revealing racial or ethnic origin, religious beliefs, health data, or biometric data) unless explicitly required for a specific legal compliance purpose and only with your explicit consent where required by law.
4 Legal Basis for Processing
Every processing activity carried out by 0kkbd is grounded in one or more of the following recognised legal bases. We rely on different legal bases for different processing activities, as described below:
- Contractual Necessity: Processing your identity data, contact data, and financial data is necessary to create and manage your account, process your deposits and withdrawals, and deliver the gaming and sports betting services you have requested. Without this processing, we cannot provide the Platform to you.
- Legal Obligation: Processing your identity data for KYC verification, retaining transaction records, and cooperating with law enforcement requests are necessary for 0kkbd to comply with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and other regulatory obligations.
- Legitimate Interests: Processing technical data and account activity data for fraud detection, platform security, responsible gaming monitoring, and product improvement is carried out on the basis of 0kkbd's legitimate interests, provided those interests are not overridden by your fundamental privacy rights.
- Consent: Where we send you promotional communications or optional personalised offers, we do so on the basis of your explicit consent. You may withdraw consent for marketing communications at any time by contacting [email protected].
Withdrawing consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Withdrawal of consent for marketing communications will not affect your ability to use the Platform.
5 How We Use Your Data
0kkbd uses the personal data it collects for the following specific purposes. Each purpose is matched to the relevant legal basis described in Clause 4:
- Account creation and management: To register your account, verify your identity and age (21+ compliance), maintain your account balance and transaction history, and process your login and logout sessions.
- Payment processing: To facilitate deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, to verify that the payment method used belongs to the registered account holder, and to maintain financial records as required by applicable law.
- Fraud prevention and platform security: To detect and prevent fraudulent account activity, bonus abuse, identity fraud, money laundering, and unauthorised access. This includes cross-referencing IP addresses, device fingerprints, and behavioural patterns against known fraud indicators.
- KYC and regulatory compliance: To verify the identity and age of players when required, to satisfy anti-money laundering and counter-terrorist financing obligations, and to respond to lawful requests from regulatory or law enforcement authorities.
- Responsible gaming: To monitor account activity for signs of problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to deliver responsible gaming notifications and cooling-off periods as configured by you or applied by the Platform.
- Customer support: To respond to your queries, complaints, and dispute submissions, to access your account history where necessary to resolve an issue, and to maintain records of support interactions.
- Platform improvement: To analyse aggregated, anonymised usage data to understand how players interact with the Platform, identify technical issues, and improve the overall gaming experience. This analysis does not involve decisions based on your individual profile.
- Marketing communications (consent-based only): To send you promotional offers, bonus notifications, and seasonal campaign information relating to 0kkbd — such as Eid promotions, BPL betting offers, and Pohela Boishakh specials — where you have given explicit consent to receive such communications.
6 Data Sharing & Disclosure
0kkbd does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party. Your data is shared only in the limited circumstances described below, and in each case only to the minimum extent necessary:
- Payment processors: Your mobile wallet identifier and transaction amounts are shared with bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay solely for the purpose of processing your deposit and withdrawal instructions. Each of these providers processes data under their own privacy policies and applicable financial services regulations.
- Game studio providers: When you play a game supplied by a third-party studio — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — certain technical session data (such as a session token and account reference) is shared with the provider to enable the game to function. Game studios do not receive your full identity data or payment details.
- Identity verification providers: Where KYC verification is required, identity documentation may be shared with a trusted third-party verification service operating under a data processing agreement with 0kkbd. Such providers process your data solely for the purpose of identity and age verification.
- Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where we are legally required or compelled to do so, or where such disclosure is necessary to protect the rights, property, or safety of 0kkbd, its players, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of all or a substantial part of 0kkbd's business assets, personal data held by 0kkbd may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any resulting change to this Privacy Policy.
No marketing data sales: Under no circumstances does 0kkbd share your personal data with third-party advertisers, data brokers, or marketing agencies. Your data is not used to build advertising profiles or to target you with third-party commercial offers outside of the 0kkbd platform.
7 Payment Data & Mobile Wallets
All financial transactions on the 0kkbd Platform are conducted via mobile wallet services — specifically bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. These are the sole payment channels supported on the Platform. No credit card, debit card, or international wire transfer data is collected or stored by 0kkbd.
When you initiate a deposit or withdrawal, the following data handling process applies:
- Your registered mobile wallet number is stored in your account profile and is used to verify the source of incoming deposits and to route outgoing withdrawals back to the same source (same-source rule).
- Transaction amounts and timestamps are recorded in your account transaction history and retained for a minimum of 5 years to satisfy anti-money laundering record-keeping obligations.
- 0kkbd does not store any PIN, password, or one-time passcode associated with your mobile wallet. These are handled exclusively by the respective wallet provider's own secure infrastructure.
- Payment confirmation data (such as transaction reference numbers issued by the wallet provider) is stored by 0kkbd solely for the purpose of dispute resolution and audit trail maintenance.
If you believe that a payment transaction has been processed incorrectly or that your mobile wallet has been used to make an unauthorised deposit on the Platform, you must contact 0kkbd support at [email protected] immediately and also notify your mobile wallet provider through their official support channels.
8 Cookies & Tracking Technologies
0kkbd uses cookies and similar tracking technologies to operate the Platform effectively, maintain your login session, remember your preferences, and collect aggregated analytics data that helps us improve platform performance and user experience.
The following categories of cookies are used on the Platform:
- Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as maintaining your authenticated session after login, remembering items in your gaming queue, and ensuring secure navigation between pages. These cookies cannot be disabled without preventing access to the Platform.
- Functional Cookies: These cookies allow the Platform to remember your preferences — such as preferred language settings (English), currency display (৳ BDT), and responsible gaming tool configurations — so you do not need to re-enter them on every visit.
- Analytics Cookies: These cookies collect aggregated, anonymised information about how players use the Platform — such as which game categories are most visited, how long sessions typically last, and which pages generate the highest bounce rates. This data is used solely to improve the Platform and is not linked to individual player identities.
- Security Cookies: These cookies assist in fraud detection and prevention by helping 0kkbd identify unusual access patterns, suspicious login attempts, and potential bot activity. They are part of the Platform's security infrastructure and cannot be disabled.
Most web browsers allow you to control cookies through their settings preferences. Restricting or deleting cookies may affect the functionality of the Platform — in particular, disabling strictly necessary or security cookies may prevent you from logging in to your account. 0kkbd does not use third-party advertising cookies or cross-site tracking cookies.
9 Data Security
0kkbd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our key security controls include:
- 256-bit SSL/TLS Encryption: All data transmitted between your browser or mobile device and the 0kkbd Platform is encrypted using industry-standard 256-bit SSL/TLS encryption. This ensures that your personal data and financial information cannot be intercepted during transmission.
- Encrypted Data Storage: Personal data and financial records stored on 0kkbd servers are maintained in encrypted databases with strict access controls. Only authorised personnel with a legitimate operational need may access personal data, and all such access is logged and audited.
- Access Control and Authentication: Internal access to systems that handle personal data is governed by role-based access controls, multi-factor authentication for administrative access, and regular access reviews. Former employees and contractors have access revoked immediately upon termination of their engagement.
- Penetration Testing and Vulnerability Management: 0kkbd conducts periodic security assessments to identify and remediate vulnerabilities in the Platform's technical infrastructure before they can be exploited.
- Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 0kkbd will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.
Your responsibility: While 0kkbd implements robust technical security measures, the security of your account also depends on you. You are responsible for maintaining the confidentiality of your login credentials and for logging out of your account after each session, particularly when using shared or public devices. 0kkbd will never ask for your password via email, SMS, or live chat.
10 Data Retention
0kkbd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and audit obligations. Our retention periods by data category are as follows:
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Account & Identity Data | Duration of active account + 5 years following closure | AML/KYC legal obligations; dispute resolution |
| Financial & Transaction Data | Minimum 5 years from the date of each transaction | Anti-money laundering legal requirements |
| Communications Data | 3 years from the date of the communication | Dispute resolution; quality assurance |
| Technical / Log Data | Up to 12 months from collection | Security monitoring; fraud investigation |
| Responsible Gaming Data | Duration of active account + 5 years following closure | Regulatory compliance; player protection |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Proof of consent for compliance purposes |
At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with 0kkbd's data disposal procedures. Anonymised data (from which no individual can reasonably be identified) may be retained for statistical and analytical purposes beyond these retention periods.
11 Your Rights as a Data Subject
Subject to applicable law, you have the following rights in relation to the personal data that 0kkbd holds about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Subject Rights Request":
We will respond to all legitimate rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it. Exercising your rights is free of charge; however, 0kkbd reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
Please note that certain rights are subject to exceptions. For example, the right to erasure does not apply where retention of your data is required by law — such as the 5-year AML record-keeping requirement that applies to all financial transaction data. Where we are unable to fulfil a rights request in full due to a legal exception, we will explain the reason clearly in our response.
12 Children & Minors
The 0kkbd Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21. This restriction applies without exception to all regions of Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
During account registration, all applicants are required to declare that they are 21 years of age or older. Where there is reasonable cause to believe that a registered player may be under the age of 21, 0kkbd will suspend the account pending age verification and may request identity documentation (such as a National ID card or passport) to confirm the player's date of birth.
If we discover that an account has been created by or on behalf of a person under 21 years of age, we will immediately suspend and close that account, reverse any outstanding transactions where possible, and permanently delete the personal data associated with the account, subject to any legal retention obligations that require us to retain financial records for AML compliance purposes.
Parent or guardian notice: If you believe that a minor under the age of 21 in your household has created an account on the 0kkbd Platform, please contact us immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including account closure and data deletion where confirmed.
13 Third-Party Links
The 0kkbd Platform may contain references to game studios, payment service providers, and other service partners whose names appear on the Platform in the context of the services they provide (for example, game provider names such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). These references do not constitute endorsements of those third parties' privacy or data security practices, and 0kkbd is not responsible for the privacy policies or data handling practices of any third party.
If you access the Platform or its games through a mobile wallet application (such as bKash or Nagad), the data you provide to that wallet provider is governed by that provider's own privacy policy, not by this Privacy Policy. 0kkbd receives only the transaction confirmation data necessary to process your deposit or withdrawal and does not control or have access to data you provide to your wallet provider.
0kkbd does not operate social media pages as part of the Platform. Any social media platform that you use to share content about 0kkbd operates under its own independent privacy policy, and 0kkbd is not responsible for data processed by those platforms in connection with your activity on them.
14 Policy Updates
0kkbd reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the services we offer. Any revised version of this Privacy Policy will be published at https://0kkbd.io/privacy-policy with a new "Last Updated" date at the top of the document.
Where a change to this Privacy Policy is material — meaning it significantly affects your rights or the way in which your data is processed — 0kkbd will provide reasonable advance notice of the change via a notification displayed on the Platform at login. Continuing to use the Platform after a revised Privacy Policy has taken effect constitutes your acceptance of the revised terms.
If you do not agree with the changes to the Privacy Policy, you have the right to close your account and request deletion of your personal data, subject to the retention requirements described in Clause 10. To request account closure, contact [email protected] with the subject line "Account Closure Request".
Previous versions of this Privacy Policy are available on request by emailing [email protected]. Where a data processing activity relates to data collected under a previous version of this policy, the version in force at the time of collection will be taken into account in determining the applicable legal basis and retention requirements.
15 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which 0kkbd processes your personal data, please contact us using the details below. We take all privacy queries seriously and commit to responding promptly and transparently.
- Email: [email protected]
- Subject Line for Privacy Queries: "Privacy Policy Query — [Your Registered Email]"
- Subject Line for Rights Requests: "Data Subject Rights Request — [Your Registered Email]"
- Support Hours: 24/7, including all public holidays in Bangladesh
- Response Time: General privacy queries — within 24 hours; Data subject rights requests — within 30 calendar days
- Language: English
- Time Zone: Bangladesh Standard Time (BST, UTC+6)
Complaint escalation: If you are not satisfied with 0kkbd's response to a privacy query or rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. 0kkbd is committed to cooperating with supervisory authorities and to resolving data protection complaints in good faith.
Security reminder: 0kkbd support staff will never ask for your account password, mobile wallet PIN, or full payment method credentials via email or live chat. Any communication purporting to be from 0kkbd that requests such information should be treated as fraudulent. Please report suspected phishing communications to [email protected] immediately.
Your Data Is Safe With Us
Explore 0kkbd With Confidence
Your privacy is protected at every step. From cricket betting on BPL and T20 markets to live dealer tables and hundreds of slots, everything at 0kkbd is secured by 256-bit SSL encryption and handled in line with the practices described in this policy. Play responsibly — and play with confidence.
21+ Only | Play Responsibly | 256-bit SSL Secured | BDT Transactions via bKash, Nagad, Rocket & Upay